Investors, financial media, precious metals industry institutions, analysts, content creators, brand business partners are welcome to contact us; we will reply via email within 2 working days.
1. Official Contact Emails
General Inquiries & Platform Usage: info@setvie.asia
News Tips, Industry Submissions, Analyst Column Cooperation: news@setvie.asia
Business Cooperation, Special Columns, Joint Industry Reports: biz@setvie.asia
Privacy Information Requests, Data Security Complaints: privacy@setvie.asia
Website Issues, Market Data Delays, Page Function Errors: tech@setvie.asia
2. Business-Specific Contacts
1. News Submissions, Industry Leaks, Analyst Interviews
Audience: Precious metals analysts, non-ferrous metals practitioners, financial media, institutional researchers, market tipsters
Email: news@setvie.asia
Submission Guidelines: Submissions must include real contact info & sources; priority review for gold/silver, Fed macro, geopolitical commodity content; no unverified insider info or fake market rumors.
2. Brand Business, Industry Special Topics, Co-branded Data Reports
Eligible Parties: Precious metals companies, futures institutions, asset management firms, industry associations, financial summit organizers
Email: biz@setvie.asia
Cooperation Formats: Original in-depth precious metals special reports, joint monthly/quarterly gold & silver market reports, corporate industry columns, offline industry forum media support, customized macro precious metals data interpretation.
3. Copyright Infringement, Content Removal Appeals
If original or reposted content infringes your copyright, trademark, or corporate reputation, send proof of ownership, infringing page links, and request to info@setvie.asia; we will review and process within 48 hours.
4. Privacy Information Management, Data Breach Complaints
For questions about Cookie collection, email data retention, personal information collection rules, or suspected data leaks, email privacy@setvie.asia.
5. Website Technical Issue Feedback
For page loading issues, precious metals market data delays, column function failures, include device model, browser, and issue screenshot to tech@setvie.asia.
3. Operating Entity Address (Singapore)
Setvie Asia Media Pte. Ltd.
Singapore Financial Business District
Postal Code: 018956
4. Service Hours
Monday to Friday 09:00–18:00 (Singapore Standard Time, SGT)
Saturday, Sunday, and Singapore public holidays: only major market-breaking news and urgent privacy/security complaints handled.
5. Inquiry Notes
This platform does not provide precious metals, forex, futures account opening, trading guidance, or one-on-one managed account services; such inquiries will not be replied.
Please indicate business type (submission/business/privacy/tech) in email subject to improve processing efficiency.
Spam, scam promotions, malicious market rumor emails will be blocked without reply.
